CXO level customer engagement software

Description

Most of the customer opinion about your brand and products is “unstructured,” in tweets, emails, texts, blogs, reviews, websites, feedback and other text-based conversations that traditional analytics systems can’t process. Where opportunities are lost by organisations to win back customers, Analytics Engine helps you retrieve relevant insights and information from text-based conversations and other customer feedback responses. You get the other half of the customer information, enabling you to make better and faster decisions.

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